Getting Started on MA

Once you are approved for Medical Assistance (MA), we begin the process of enrolling you in something called Managed Care.  After you are approved for Medical Assistance , and before you enroll in a managed care plan, you will receive a type of coverage called fee-for-service, also known as "Straight Medical Assistance" or "Straight MA." This means you can go to any providers who accept Medical Assistance, and the provider will bill the state directly. Click here to be directed to a provider directory.

Who to call for help.
  • If you are on "Straight MA" and have questions, please call the recipient help desk at 1 (800) 657-3739 for assistance.
  • If you have questions once you are enrolled in a help plan about your health plan and what they cover, please call your managed care provider:
                Blue Plus Member Services:   1.800.657.3739
Note:   This does not apply to MinnesotaCare. Once you are enrolled in a health plan, you must get all medical care from that health plan's providers. If you go somewhere else without your health plan's approval, you will have to pay the bills out of pocket. 

If you need to apply click here for more information.